Ask the Pharmacist
What if I forgot to pick up my prescription at the indicated time?
We will hold you prescription for seven days. If you've forgotten to pick up your prescription in this time, call us and we'll be happy to refill it.
Can I pick up my mother's prescription? What information do I need?2?
You must show the proper identification and you must be an authorized caregiver for the patient whose prescription you are picking up.
Can I prepay my prescription online?
We currently only accept payment at the pharmacy.
How can I transfer prescriptions from another pharmacy?
Either stop by our location or call us to transfer prescriptions.
How can I get my prescriptions after hours?
You can reach us on the emergency after hours hotline 555-555-5555 and we will gladly assist you.
Can I use my prescription card at your pharmacy?
Yes, we support most major insurance companies.
Can you help me with Medicare Part D questions?
Yes, we have trained Medicare Part D professionals on staff.
If I have no refills remaining, can I still request a refill online?
Yes, we will contact your physician for you to request a refill. You will be required to enter your phone number so we may contact you at a later time.
If I order my prescription now, when will it be ready for pickup?
When requesting a refill online, you will receive a confirmation which will include the estimated time your prescription will be ready.
Can you deliver my prescription?
Yes we will deliver your prescriptions.
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